Blogs

Steven Garcia, Chief Architect, Head of Product and Infrastructure Engineering, and Silvio Lombardi, Senior Sales Account Executive, explain what developers need in order to deliver successful multichannel customer engagement solutions. 

Pekka Porkka (Head of Development) and Markku Helin (Chief Product Owner) for Sinch Contact Center explain, how the new bar for contact centers is frictionless customer engagement ─ providing interactions across channels that are easy, data-driven, and seamless.