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SAP Digital Interconnect Employee

As more activity moves online, the importance of APIs as a factor in choosing cloud solutions such as communications platform as-a-service (CPaaS) is growing.

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SAP Digital Interconnect Employee

Russ Green and Alessandro Musella discuss the importance of APIs in multichannel engagement and how API libraries, code generation, analytics, and standards compliance are key considerations when selecting the right CPaaS partner.

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