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Employees

[INCIDENT] | Enterprise Messaging | DI SMS 365 | Potential Delay in delivery of traffic towards partner in Bangladesh

External Notification

Status

NEW

 

Ticket #

NA

Platform / Service

DI SMS 365

 

Severity

NA

Incident Start Date & Time (GMT) :

11-Jan -2021 15:00 Hrs.

 

Incident End Date & Time (GMT) :

Ongoing

Impact Assessment

Mobile Terminating (MT) Traffic:

Potential Delay in delivery

 

Message Manager:

Not Impacted

Mobile Originated (MO) Traffic:

Potential Delay in delivery

 

Extranet:

Not Impacted

DR Notification:

Potential Delay in delivery

 

Others:

Not Applicable

Description

  • DI Monitoring NOC is currently observing delivery degradation towards one of our partners in Bangladesh.
  • Bangladesh.
  • Our customers’ may observe potential delay in delivery of traffic towards Bangladesh.
  • DI Support team is currently working on high priority to resolve this issue.
  • DI Monitoring NOC will continue to follow-up and update you on the progress made.

Resolution Comments

  • Ongoing
         

If you have any questions or concerns, please send an email to

essupport.digitalinterconnect@sinch.com
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