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Rama_Kumaraswam
Employees

[MAINTENANCE- SCHEDULED] | Enterprise Messaging | DI SMS 365 | 24 April 2021 18:00-22:00 Hrs. GMT | Network Maintenance

External Maintenance Notification

Type / Status

New

 

PCR Number

PSD-8909

Platform / Service

DI SMS 365

 

Maintenance Type

SCHEDULED

Start Date & Time (GMT) :

24 April 2021 18:00 Hrs.

 

End Date & Time (GMT) :

24 April 2021 22:00 Hrs.

Impact Assessment

Mobile Terminating (MT) Traffic:

Potential delay in delivery

 

Message Manager:

Not Impacted

Mobile Originated (MO) Traffic:

Potential delay in delivery

 

Extranet:

Not Impacted

DR Notification:

Potential delay in delivery

 

Others

Not Applicable

Description

SDI Network Maintenance to performance upgrade on internal network devices.

Customer will see SMPP binds reset when traffic transition between active and standby.

For HTTP requests, some requests may fail momentarily for a few seconds during the failovers, but subsequent attempts will be successful.

  • SDI Outbound Connections may be impacted for a few seconds during the failovers.

There will be an expected ~1 - 2 mins delay to MT/MO and Notification processing and delivery for when SMPP Binds are re-established.

 

If you have any queries related to this incident , please contact Service Desk team at < essupport.digitalinterconnect@sinch.com >

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