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Rama_Kumaraswam
Employees

[MAINTENANCE] | Scheduled | Enterprise Messaging | DI SMS 365 | 21 Apr 2021 05:00 Hrs -12:00 Hrs GMT & 10 May 2021 05:0

Digital Interconnect 3rd Party Maintenance Notification

     

WHEN

Activity #1: Start Date/Time (GMT)

21 Apr 2021 05:00 Hrs.

Activity #1: End Date/Time (GMT)

21 Apr 2021 12:00 Hrs.

Activity #2: Start Date/Time (GMT)

10 May 2021 05:00 Hrs.

Activity #2: End Date/Time (GMT)

10 May 2021 12:00 Hrs.

Current Status:

Scheduled - New

WHO and WHAT

Submitter Group

Digital Interconnect 3rd Party provider

Category

Informational

Type

Applications

Item

Software Maintenance

DETAILS

Description

  • One of our partners AT&T Mobility has informed us of a planned activity on their Allen Nodes.
  • During the Maintenance Window, AT&T may temporarily drop your SMPP binds to a single node while the other nodes will remain intact.
  • Application retry mechanism will re-establish binds based on the interval set by partners.
  • Very few customers might experience queueing of traffic towards USA.
  • DI Support teams and NGEAG Production Support will be in continuous touch with AT&T.
  • NGEAG Production Support team will be monitoring traffic before, during, and after completion of Maintenance Window

IMPACT

Impact on Services

Mobile Terminating (MT) Traffic:

Will queue at partner end

Mobile Originated (MO) Traffic:

Will queue at carrier end

DR Notification:

Will queue at carrier end

Message Manager:

Not Impacted

Extranet:

Not Impacted

Others:

Not Applicable

     

If you have any questions or concerns, please send an email to

essupport.digitalinterconnect@sinch.com

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