[INCIDENT] | Enterprise Messaging | DI SMS 365 | Potential Delay in delivery of traffic towards one of the partners in E

[Rama_Kumaraswam]

External Notification
Status	New		Ticket #	NA
Platform / Service	DI SMS 365		Severity	NA
Incident Start Date & Time (GMT) :	12-Jan-2021 18:00 Hrs.		Incident End Date & Time (GMT) :	Ongoing
Impact Assessment
Mobile Terminating (MT) Traffic:	Potential Delay in Delivery		Message Manager:	Not Impacted
Mobile Originated (MO) Traffic:	Potential Delay in Delivery		Extranet:	Not Impacted
DR Notification:	Potential Delay in Delivery		Others:	Not Applicable
Description	Monitoring NOC is currently observing delivery degradation towards one of the partners in Egypt. Customers may observe potential delay in delivery of traffic towards the same. Support team is currently working on high priority to resolve this issue. Monitoring NOC will continue to follow-up and update you on the progress made.
Resolution Comments	Ongoing

If you have any queries related to this incident , please contact Service Desk team at essupport.digitalinterconnect@sinch.com