SAP Digital Interconnect is now Sinch

Contact Us

cancel
Showing results for 
Search instead for 
Did you mean: 

[INCIDENT] | Enterprise Messaging | DI SMS 365 | Potential Delay in delivery of traffic towards one of our partners in M

 

External Notification

Status

New

 

Ticket #

NA

Platform / Service

DI SMS 365

 

Severity

NA

Incident Start Date & Time (GMT) :

30-Apr-2021 15:30 Hrs.

 

Incident End Date & Time (GMT) :

Ongoing

Impact Assessment

Mobile Terminating (MT) Traffic:

Potential delay in delivery

 

Message Manager:

Not Impacted

Mobile Originated (MO) Traffic:

Potential delay in delivery

 

Extranet:

Not Impacted

DR Notification:

Potential delay in delivery

 

Others:

Not Applicable

Description

  • Monitoring NOC is currently observing Connectivity issue towards one of our partners in Mexico.
  • Customers may observe potential delay in delivery of traffic towards the same.
  • Support team is currently working on high priority to resolve this issue.
  • Monitoring NOC will continue to follow-up and update you on the progress made.

Resolution Comments

Ongoing

 

 

If you have any queries related to this incident , please contact Service Desk team at essupport.digitalinterconnect@sinch.com

Tags (1)
0 Kudos