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[INCIDENT] Enterprise messaging | DI MMS 365 – MM7 | Potential Delay in delivery for Multimedia messages | TT# MNOC-266

NEW

 

Ticket #

MNOC-26680

 

DI MMS 365 - MM7

 

Severity

NA

 

09-Jan-2021 15:15 Hrs.

 

Incident End Date & Time (GMT) :

Ongoing

 

Impact Assessment

Potential delay in delivery

 

Message Manager:

Not Impacted

 

Potential delay in delivery

 

Extranet:

Not Impacted

 

Potential delay in delivery

 

Others:

Not Applicable

 

1. Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform due to high traffic.
2. This would potentially cause delay in delivery for Multimedia messages.
3. Traffic in queue is processing normally and we will provide an update on the progress made.

 

Ongoing

 

    

 

If you have any queries related to this incident , please contact Service Desk team at essupport.digitalinterconnect@sinch.com

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