[INCIDENT-RESOLVED] | Operator Services | DI SMS 365 | Potential delay in message delivery | TT# MNOC-28611
Platform / Service
DI SMS 365 (SMSx)
Incident Start Date & Time (GMT) :
29-Mar-2021 15:40 Hrs.
Mobile Terminating (MT) Traffic:
Potential delay in delivery
Mobile Originated (MO) Traffic:
SDI Monitoring NOC currently observing queues within SMS platform.
Customer may observe potential delay in delivery of traffic due to these queues.
Our support group is working actively to resolve this issue asap.
All queues are cleared now, and traffic has been resumed back to normal.
If you have any queries related to this incident , please contact Operator Service NOC immediately at email@example.com or +1 800.219.7835 or +1 703.674.4200,option 1, and reference this notification.