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Shahzad_Ismail
Community Manager
Community Manager
‎11-06-2020 08:18 AM

Contact Center Restful Analytics Interface (RAI) API documentation

The Contact Center Restful Analytics Interface (RAI) API interface provides statistics of contacts, agents and queues from Monitoring and Reporting Databases.

 

Shahzad Ismail
Head of Knowledge Management and Community Engagement, Sinch
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