SAP Digital Interconnect is now Sinch

Contact Us

cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Piotr_Comtrust
Occasional Contributor

Predictive Dialer setting parameters

Solved! Jump to solution

Hi Guys,

 

in the System Configurator there are two paremeters directly related to Predictive Dialer - Abandon Rate and Abandon Timeout. Do these parameters relate also to build-in Sinch predictive queue dialer or rather to external Sytel dialer only?

 

BR, Piotr

0 Kudos
1 Solution

Accepted Solutions

Re: Predictive Dialer setting parameters

Solved! Jump to solution

Hi Piotr,

 

Sorry for the delayed response. I checked this from our developer and they confirmed the parameters are only for the Sytel dialer.

 

Best Regards,

Niina

View solution in original post

0 Kudos

Re: Predictive Dialer setting parameters

Solved! Jump to solution

Hi Piotr,

 

Sorry for the delayed response. I checked this from our developer and they confirmed the parameters are only for the Sytel dialer.

 

Best Regards,

Niina

View solution in original post

0 Kudos