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Piotr_Comtrust
Occasional Contributor

Predictive Dialer setting parameters

Hi Guys,

 

in the System Configurator there are two paremeters directly related to Predictive Dialer - Abandon Rate and Abandon Timeout. Do these parameters relate also to build-in Sinch predictive queue dialer or rather to external Sytel dialer only?

 

BR, Piotr

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